This website is operated by LOA LIFE COACHING INTERNATIONAL LTD. The privacy of our users is completely important to us and therefore we encourage all users to read this policy very carefully because it contains important information regarding:
LOA LIFE COACHING INTERNATIONAL LTD. ('we' or 'us') collect, use and are responsible for storing certain personal information about you. When we do so, we are regulated under the General Data Protection Regulation (GDPR) which apply across the European Union (including the United Kingdom) and we are responsible as a 'controller' of that personal information for the purposes of those laws.
The personal information we collect and use
a.Personal information you provide to us
We collect the following personal information that you provide to us:
Some examples of when we collect this information include:
When registering for a discovery call/booking;
When making purchases;
When signing up for our newsletter;
When entering our competitions.
b. Personal information you provide about third parties
If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:
How we use your personal information
We collect information about our users for the following purposes:
To identify user and manage their accounts; process user's bookings; conduct research, statistical and behavioural analysis,
Who your information may be shared with
We may share your information with law enforcement agencies in connection with any investigation to help prevent unlawful activity.
We will not share your personal information with any other third parties,
We would like to send you information about products, services, offers, competitions and our business which may be of interest to you. Such information could be sent by email, telephone or text message.
We will ask whether you would like us to send you marketing messages on the first occasion that you provide any relevant contact information (i.e on purchase, signing up to a newsletter, entering a competition etc). If you do opt in to receive such marketing from us you can opt out at any time (see 'What rights do you have?' below for further information). If you have any queries about how to opt out, or if you are receiving messages you do not want you can contact us using the details provided below.
Required personal information
The provision of the following information is required from you:
Name, telephone number and email address;
This enables us to do the following:
Name - for booking and registration
Email - for regular correspondence and communication
Telephone number - to conduct life coaching sessions/communicate information
We will inform you at the point of collecting information from you, whether you are required to provide the information to us.
How long your personal information will be kept
We will hold your personal information for the following periods:
Name and email address - 6 years to satisfy UK tax law;
This period is no longer than necessary in each case.
Reasons we can collect and use your personal information
We rely on the following as the lawful basis on which we collect and use your personal information:
Keeping your information secure
We have appropriate security measures in place to prevent personal information from being accidently lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We will also use technological and organisational measures to keep your information secure. These measures may include the following erxamples:
User account access is controlled by a unique username and password;
All data is stored on secured servers;
Payment details are encrypted using SSL.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Indeed, while we will use all reasonable efforts to secure your personal data, in using this site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.
Transfers of your information out of the EEA
We will not transfer your personal information outside of the EEA at any time.
Children and the validity of consent
Where we obtain consent from any user we will take reasonable steps to ascertain whether the user is over 16 years of age and whether the child is sufficiently informed to give valid consent. If the user is not, parental consent will be required to provide consent for the processing of any personal information.
What rights do you have?
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary those include rights to:
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commisioners's Office (ICO) on individual's rights under the General Data Protection Regulations (http://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/)
If you would like to exercise any of these rights please:
From time to time we may also have other methods to unsuscribe (opt-out) from any direct marketing including for example, unsuscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsuscribe in which marketing may still be received while yoru request is being processed.
By a notice on the website header.
If you have any questions about this policy or the information we hold about you, please contact us by:
LAURA HAUGHTON HILL.
LOA LIFE COACHING INTERNATIONAL LTD.
The Therapy Centre,
1, Pell St.
telephone from inside UK 0775 829 1018
telephone from outside UK +44 775 829 1018
We may record calls for quality and training purposes.